Disclaimer

DATA Protection Notice

Details of your name, e-mail address, AADHAR, PAN and any other personal information about you which you include in response to parts/ pages/ screen of this Website/APP comprise "basic or sensitive personal data" for the purposes of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Data or Information) Rules, 2011.

We will not share your details to/with any third party without your consent, permission or acknowledgement.

If you apply for any loan from our App, we will use the details-data to validate your credentials, access Bureau score and offer products based on your cumulative rating.

Disclaimer of Liability

PayMe has a strict policy against its staff and vendors who are engaged in sending or forwarding unsolicited emails. PayMe provides training & support to its staff and its vendors to ensure that any unethical practices are not followed and the same does not occur either intentionally or inadvertently.

PayMe does not provide any personal bank account or personal UPI ID - URL, for repayment of your dues. Any emails/calls claiming a connection to PayMe that ask people to pay loan amount/settle the loan amount by paying a sum to any personal UPI or Bank Account are fraudulent. Do report to us about such scams at grievance@paymeindia.in and to your local Police. PayMe will not be liable for any payment made on such unsolicited personal link.

Please beware that there is a significant risk posed by Cyber Fraud, specifically affecting email accounts and bank account details. Stay cautious of any such activities.

Preservation of Records

The policy on Preservation of Records establishes standards for managing, storing, and preserving documents of the Company as well as data of its customers.

Standards for managing, storing, and preserving documents of the Company are broadly classified into the following two categories:

A. Documents of a Permanent Nature:

The Company shall maintain and preserve documents of a permanent nature, subject to modifications, amendments, additions, deletions, or any changes made therein from time to time.

All modifications, amendments, additions, deletions in these documents shall also be preserved permanently by the Company like registration certificate, Licenses & Statutory approvals, Statutory Registers required under applicable laws, Audited financial statements/Annual reports, Minutes of meetings, material agreements/contracts and any other document as may be required to maintain permanently in terms of applicable law(s), maintained and preserved from time to time.

B. Documents to be Maintained for a Specified Time Period After Transaction Completion:

The Company shall preserve documents for a term not less than five years after the completion of the relevant transactions, subject to modifications, amendments, additions, deletions, or any changes made therein from time to time. The documents which the company can store are books of accounts, customer KYC Docs, customer’s PDC (based on the applicable product), and any other document as may be required to maintain in terms of applicable law(s), maintained and preserved from time to time.

Standards for managing, storing, and preserving data of the Company’s customers are broadly classified into the following two categories:

A. Preservation of data of on-boarding Customers/new to customers:

The Company recognizes the importance of protecting the data and privacy of existing customers or newly on-boarded customers who have availed or about to avail the services or product of our Company. This policy is designed to ensure the responsible and secure preservation and storage of their data. Company can store the personal as well as financial data of the customers along with transaction history and communication records for a period as defined under the DADP Act and IT ACT 1961.

B. Preservation of data of customers not associated with company:

The Company may store the financial data of the customers for a maximum period of 6 months only, who are not associated anymore with the company. However, company can store the basic details of the customer like name, phone number, e-mail id and address for future perspective for a period as defined under the DADP Act and IT Act 1961.

# Documents of Undisbursed or Rejected Cases:

The Company will preserve documents for a period of 6 Months as decided by the management on a case-to-case basis or for a period as defined under the DADP Act and IT Act 1961 or any other regulatory body.

All modifications, amendments, additions, or deletions in these documents shall also be preserved for a term not less than five years.